dinez
Posts: 6
Joined: Tue Feb 04, 2020 12:50 pm

Rapsberry pi4 screen wont update when rotated

Tue Feb 04, 2020 1:05 pm

Hi.

I have a Rpi4 that i have connected to a Asus MB16ac.

I have installed Raspian and used this guide to get displaylink to work
https://support.displaylink.com/knowled ... spberry-pi

Now i have a awsome error.
When the screens orientaion is normal everything works perfectly.

but when i change it to be right or left ( im going to use it as a information display)
It only updates when i move the mouse or press something on the keyboard.

I have reinstalled the software and also the OS, but nothing seems to change.

Is there anyone that has any ide?

//Dinez

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
Posts: 26716
Joined: Sat Jul 30, 2011 7:41 pm

Re: Rapsberry pi4 screen wont update when rotated

Tue Feb 04, 2020 1:54 pm

How are you changing the orientation?
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
Contrary to popular belief, humorous signatures are allowed.
I've been saying "Mucho" to my Spanish friend a lot more lately. It means a lot to him.

dinez
Posts: 6
Joined: Tue Feb 04, 2020 12:50 pm

Re: Rapsberry pi4 screen wont update when rotated

Wed Feb 05, 2020 9:55 am

I have tried to change it in the settings and using xrandr commandline.

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
Posts: 26716
Joined: Sat Jul 30, 2011 7:41 pm

Re: Rapsberry pi4 screen wont update when rotated

Wed Feb 05, 2020 10:12 am

What about the screen configuration utility? Presuming you are running the desktop of course.
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
Contrary to popular belief, humorous signatures are allowed.
I've been saying "Mucho" to my Spanish friend a lot more lately. It means a lot to him.

dinez
Posts: 6
Joined: Tue Feb 04, 2020 12:50 pm

Re: Rapsberry pi4 screen wont update when rotated

Wed Feb 05, 2020 12:12 pm

I have tried with the screen configuration utility (see pic and video) and also with command "xrandr -o left/right"

https://imgur.com/a/DdX60u0

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
Posts: 26716
Joined: Sat Jul 30, 2011 7:41 pm

Re: Rapsberry pi4 screen wont update when rotated

Wed Feb 05, 2020 12:48 pm

Very weird indeed. Does it only happen in Chromium, or for all screen updates?
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
Contrary to popular belief, humorous signatures are allowed.
I've been saying "Mucho" to my Spanish friend a lot more lately. It means a lot to him.

dinez
Posts: 6
Joined: Tue Feb 04, 2020 12:50 pm

Re: Rapsberry pi4 screen wont update when rotated

Wed Feb 05, 2020 1:22 pm

it is for all screen update. it was just easy to show with the website open.

And i also wrote something wrong. there is no update of the screen when i use the keyboard. just the mouse.

And i cant figure out why.

dinez
Posts: 6
Joined: Tue Feb 04, 2020 12:50 pm

Re: Rapsberry pi4 screen wont update when rotated

Mon Feb 10, 2020 9:29 am

So im guessing that no one have any ide on what the problem can be?

Its frustrating to say the least!

//Dinez

aBUGSworstnightmare
Posts: 2014
Joined: Tue Jun 30, 2015 1:35 pm

Re: Rapsberry pi4 screen wont update when rotated

Mon Feb 10, 2020 10:05 am

Sorry for asking, but can you post a small video which shows the screen behavior when you change orientation, click the green arrow (apply button) and close the screen configuration utility? Which Raspbian version are you uisng (i,e, perform update/full-upgrade)?

dinez
Posts: 6
Joined: Tue Feb 04, 2020 12:50 pm

Re: Rapsberry pi4 screen wont update when rotated

Mon Feb 10, 2020 1:50 pm

Im using:


Raspbian Buster with desktop and recommended software
Image with desktop and recommended software based on Debian Buster
Version:February 2020
Release date:2020-02-05
Kernel version:4.19
Size:2532 MB

it is up to date.


https://imgur.com/a/ow90BTo

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
Posts: 26716
Joined: Sat Jul 30, 2011 7:41 pm

Re: Rapsberry pi4 screen wont update when rotated

Mon Feb 10, 2020 2:41 pm

dinez wrote:
Mon Feb 10, 2020 9:29 am
So im guessing that no one have any ide on what the problem can be?

Its frustrating to say the least!

//Dinez
No idea at all.
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
Contrary to popular belief, humorous signatures are allowed.
I've been saying "Mucho" to my Spanish friend a lot more lately. It means a lot to him.

multimedial
Posts: 1
Joined: Thu Feb 20, 2020 2:26 pm

Re: Rapsberry pi4 screen wont update when rotated

Thu Feb 20, 2020 6:39 pm

Hello dinez,

Sorry for hijacking this thread, but I got some questions in regards to the MB16AC and the RPI4.
May I contact you by email? There seems to be no way to get more data about contacting you here.

My apologies,
multimedial

PS: i can be reached at info_at_multimedial_dot_de

ganerrl
Posts: 1
Joined: Fri Mar 13, 2020 8:14 pm

Re: Rapsberry pi4 screen wont update when rotated

Fri Mar 13, 2020 8:15 pm

im going crazy with this issue, if anyone finds any solution please tell update us

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