edimi
Posts: 6
Joined: Wed Mar 04, 2015 8:15 am

no boot - always red light - rpi3b+

Fri Mar 29, 2019 5:31 pm

i just bought an element14 rpi3+. When i connect it on a 3A power supply the pwr led is always red.
I use a 32GB microsd card with the latest rasbian.
The power supply and the microsd card works fine on an other raspberry.
Is there anything i can do to fix this?
Please advice

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B.Goode
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Location: UK

Re: no boot - always red light - rpi3b+

Fri Mar 29, 2019 5:54 pm

For a summary of all the knowledge accumulated from these forums during the past 7 years about difficulties getting an RPi to boot, see - STICKY: Is your Pi not booting? (The Boot Problems Sticky) - viewtopic.php?f=28&t=58151

The paragraph near the beginning that starts
If you have a PI3B+, that, after some days or weeks of working, suddenly has stopped booting..
looks as though it describes your situation.

edimi
Posts: 6
Joined: Wed Mar 04, 2015 8:15 am

Re: no boot - always red light - rpi3b+

Fri Mar 29, 2019 7:06 pm

Thank you for the reply!
the rpi has no valid 3.3V. The output is 0.01V.
it was just taken out of the box.
Is there any fix? or i should contact with the reseller?

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B.Goode
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Location: UK

Re: no boot - always red light - rpi3b+

Fri Mar 29, 2019 7:09 pm

edimi wrote:
Fri Mar 29, 2019 7:06 pm
Thank you for the reply!
the rpi has no valid 3.3V. The output is 0.01V.
it was just taken out of the box.
Is there any fix? or i should contact with the reseller?
I am just another RPi user.

I have nothing to add beyond what is written in the linked advice.

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lpsw
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Location: USA

Re: no boot - always red light - rpi3b+

Fri Mar 29, 2019 7:28 pm

The power supply and the microsd card works fine on an other raspberry.
Which model (the other Raspberry) ?
Self-education is, I firmly believe, the only kind of education there is - Isaac Asimov

edimi
Posts: 6
Joined: Wed Mar 04, 2015 8:15 am

Re: no boot - always red light - rpi3b+

Fri Mar 29, 2019 7:31 pm

Raspberry Pi 3 Model B+ is the new one, and the one i tested the power supply and the microsd card is Raspberry Pi Model B+ v1.2

pfletch101
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Location: Buffalo, NY, USA

Re: no boot - always red light - rpi3b+

Fri Mar 29, 2019 7:34 pm

edimi wrote:
Fri Mar 29, 2019 7:06 pm
Thank you for the reply!
the rpi has no valid 3.3V. The output is 0.01V.
it was just taken out of the box.
Is there any fix? or i should contact with the reseller?
Assuming that you had done nothing to 'provoke' this (particularly connected nothing to the GPIO connections or run it without a case on a conductive or potentially conductive surface), you should go back to the reseller and report it as DOA.

edimi
Posts: 6
Joined: Wed Mar 04, 2015 8:15 am

Re: no boot - always red light - rpi3b+

Fri Mar 29, 2019 7:40 pm

i already wrote to the reseller and i'm waiting for an answer.

i am really carefull when i'm using the raspberry, i connected nothing to the GPIO connections. i used no case but without a conductive surface. For sure not shortcut by me.
The point is how to prove it :?

LTolledo
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Re: no boot - always red light - rpi3b+

Fri Mar 29, 2019 9:01 pm

Looks like you've just added yourself to the (growing?) list of users bit by the "RPi3B+ PMIC Abberation" :(
"Don't come to me with 'issues' for I don't know how to deal with those
Come to me with 'problems' and I'll help you find solutions"

Some people be like:
"Help me! Am drowning! But dont you dare touch me nor come near me!"

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Burngate
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Re: no boot - always red light - rpi3b+

Sat Mar 30, 2019 10:11 am

edimi wrote:
Fri Mar 29, 2019 7:40 pm
The point is how to prove it :?
Depends where you are, but my understanding of it is, in the EU at any rate, within 6 months of the sale, you don't have to prove anything, the supplier has to prove your wrong-doing

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