no boot - always red light - rpi3b+

[edimi]

i just bought an element14 rpi3+. When i connect it on a 3A power supply the pwr led is always red.
I use a 32GB microsd card with the latest rasbian.
The power supply and the microsd card works fine on an other raspberry.
Is there anything i can do to fix this?
Please advice

[B.Goode]

For a summary of all the knowledge accumulated from these forums during the past 7 years about difficulties getting an RPi to boot, see - STICKY: Is your Pi not booting? (The Boot Problems Sticky) - viewtopic.php?f=28&t=58151

The paragraph near the beginning that starts

If you have a PI3B+, that, after some days or weeks of working, suddenly has stopped booting..

looks as though it describes your situation.

[edimi]

Thank you for the reply!
the rpi has no valid 3.3V. The output is 0.01V.
it was just taken out of the box.
Is there any fix? or i should contact with the reseller?

[B.Goode]

Thank you for the reply!
the rpi has no valid 3.3V. The output is 0.01V.
it was just taken out of the box.
Is there any fix? or i should contact with the reseller?

I am just another RPi user.

I have nothing to add beyond what is written in the linked advice.

[lpsw]

The power supply and the microsd card works fine on an other raspberry.

Which model (the other Raspberry) ?

[edimi]

Raspberry Pi 3 Model B+ is the new one, and the one i tested the power supply and the microsd card is Raspberry Pi Model B+ v1.2

[pfletch101]

Thank you for the reply!
the rpi has no valid 3.3V. The output is 0.01V.
it was just taken out of the box.
Is there any fix? or i should contact with the reseller?

Assuming that you had done nothing to 'provoke' this (particularly connected nothing to the GPIO connections or run it without a case on a conductive or potentially conductive surface), you should go back to the reseller and report it as DOA.

[edimi]

i already wrote to the reseller and i'm waiting for an answer.

i am really carefull when i'm using the raspberry, i connected nothing to the GPIO connections. i used no case but without a conductive surface. For sure not shortcut by me.
The point is how to prove it

[LTolledo]

Looks like you've just added yourself to the (growing?) list of users bit by the "RPi3B+ PMIC Abberation"

[Burngate]

The point is how to prove it

Depends where you are, but my understanding of it is, in the EU at any rate, within 6 months of the sale, you don't have to prove anything, the supplier has to prove your wrong-doing