AEM
Posts: 1
Joined: Sun Jan 31, 2016 4:00 pm

Re: Pi Zero USB does not work at all

Sun Jan 31, 2016 4:03 pm

Hello,

I have the same exact issue. I've tried with and without a hub, with wireless mouse, wired mouse, wireless keyboard mouse combo but to no avail. I have a decent power supply (5V 2.5A) that works perfectly with my RPi 2. Is there any way to go about getting a replacement?

Thanks.

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Onira
Posts: 233
Joined: Tue Oct 02, 2012 6:24 pm
Location: Poland

Re: Pi Zero USB does not work at all

Sat Feb 13, 2016 6:46 pm

my RPi0 boots up to desktop I can see it via connected HDMI but no USB devices do work
Cogito ergo sum

koboldthegreat
Posts: 1
Joined: Tue Mar 01, 2016 6:11 pm

Re: Pi Zero USB does not work at all

Tue Mar 01, 2016 6:15 pm

I'm also having problems with my raspberry pi zero I received yesterday. Just as you, everything's working except the usb OTG. I measured the pads, got 3.3 on D+, D- and 5V on the power. Is there a possibility to return the pi to the manufacturer, and get a replacement one?

kobold

themaire
Posts: 14
Joined: Tue Mar 08, 2016 8:56 am

Re: Pi Zero USB does not work at all

Mon Mar 21, 2016 9:10 pm

Hello guys, welcome to the club.

viewtopic.php?f=28&t=139169

I have the same problem too. I imagine The Mag Pi don't replace the "gift". It is a bad raspberry tast this Zero.

Bye from France.
All my Raspberry Pi stuffs on my Twitter : @nico_themaire
:D

djbottrill
Posts: 2
Joined: Mon Jun 20, 2016 2:24 pm

Re: Pi Zero USB does not work at all

Fri Mar 03, 2017 4:01 pm

Me too and I paid good money to the PI Hut for mine.

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
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Re: Pi Zero USB does not work at all

Fri Mar 03, 2017 4:13 pm

Anyone who bought them from supplier - they are under warrantee - talk to the people you got them from.

Not sure what the deal is on ones from the Magpi.

That said, these things are generally very reliable and tested before they are sent from the factory, so might be worth trying to figure the problem before sending them back.

(Note, 500k Zero's have been sold, and the reliability rate is extremely high)
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
Please direct all questions to the forum, I do not do support via PM.

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
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Re: Pi Zero USB does not work at all

Fri Mar 03, 2017 4:16 pm

So, some troubleshooting...

Plug in the OTG adapter to the USB port (not the power port). Boot the Pi.

What does `lsusb` show?

Attach a mouse (or similar) - anything happen?

What does `lsusb` show?
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
Please direct all questions to the forum, I do not do support via PM.

MrEngman
Posts: 3722
Joined: Fri Feb 03, 2012 2:17 pm
Location: Southampton, UK

Re: Pi Zero USB does not work at all

Fri Mar 03, 2017 4:29 pm

jamesh wrote:So, some troubleshooting...

Plug in the OTG adapter to the USB port (not the power port). Boot the Pi.

What does `lsusb` show?

Attach a mouse (or similar) - anything happen?

What does `lsusb` show?
Not so easy when most are saying the USB is not working so cannot get a keyboard to work.

But as you suggest plug in an OTG adapter rather than an ordinary micro B cable, which I suspect is likely to be the problem, and then I would expect it to work.



MrEngman
Simplicity is a prerequisite for reliability. Edsger W. Dijkstra

Please post ALL technical questions on the forum. Please Do Not send private messages.

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
Posts: 20752
Joined: Sat Jul 30, 2011 7:41 pm

Re: Pi Zero USB does not work at all

Fri Mar 03, 2017 4:42 pm

MrEngman wrote:
jamesh wrote:So, some troubleshooting...

Plug in the OTG adapter to the USB port (not the power port). Boot the Pi.

What does `lsusb` show?

Attach a mouse (or similar) - anything happen?

What does `lsusb` show?
Not so easy when most are saying the USB is not working so cannot get a keyboard to work.

But as you suggest plug in an OTG adapter rather than an ordinary micro B cable, which I suspect is likely to be the problem, and then I would expect it to work.



MrEngman
Ahh, good point, I was thinking non-Zero.
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
Please direct all questions to the forum, I do not do support via PM.

fruitoftheloom
Posts: 17650
Joined: Tue Mar 25, 2014 12:40 pm

Re: Pi Zero USB does not work at all

Fri Mar 03, 2017 4:52 pm

jamesh wrote:
MrEngman wrote:
jamesh wrote:So, some troubleshooting...

Plug in the OTG adapter to the USB port (not the power port). Boot the Pi.

What does `lsusb` show?

Attach a mouse (or similar) - anything happen?

What does `lsusb` show?
Not so easy when most are saying the USB is not working so cannot get a keyboard to work.

But as you suggest plug in an OTG adapter rather than an ordinary micro B cable, which I suspect is likely to be the problem, and then I would expect it to work.



MrEngman
Ahh, good point, I was thinking non-Zero.
One can check if Zero is dead by following procedure outlined in this post:

viewtopic.php?f=28&t=58151#p850218
Adieu

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Paul Webster
Posts: 755
Joined: Sat Jul 30, 2011 4:49 am
Location: London, UK

Re: Pi Zero USB does not work at all

Fri Mar 03, 2017 6:17 pm

I had to bend up the pins inside the USB to get one of mine to work reliably.
By comparing the two sockets I could see that the USB one was out of alignment.

Iturnem
Posts: 1
Joined: Tue May 16, 2017 12:17 am

Re: Pi Zero USB does not work at all

Tue May 16, 2017 12:23 am

Just a tip for those having trouble finding a hub that works. I went through trying one powered and one non powered hub not working and then decided to try the one for Rockband for Nintendo Wii and it works perfectly

adem
Posts: 1
Joined: Fri Nov 16, 2018 3:43 pm

Re: Pi Zero USB does not work at all

Fri Nov 16, 2018 3:55 pm

I had the same problem, here is what I do:

Connect to the Pi using SSH
Run:

Code: Select all

sudo apt-get update

Code: Select all

sudo apt-get upgrade
While Pi install upgrades follow the shell, it anything not install because of your internet connection run the commands above again.
Then reboot using:

Code: Select all

reboot
Happy safe hacking :smile:


[1]: https://www.raspberrypi.org/documentati ... ccess/ssh/

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