

So today I have asked them to refund and take back the order. This is the worst customer service I have yet seen.
DS
Vic@RS wrote:Hi everyone,
Quick update- we received our delivery of raspberry pi’s last week and as of Friday we had shipped up to order reference 1010239854. We will continue daily to get your orders shipped out as quickly as we possibly can; so that you will all receive your raspberry pi’s shortly.
Many thanks everyone for your patience and again apologies for the delay in the despatch update message on the Pi Store which I know has caused some confusion.
Regards,
Vic
1010238847. according to the envelope in which they sent my Pi, it was shipped on 12Feb.bissho wrote:What was your order number?
Thanks
mmzdaniel wrote:1010238847. according to the envelope in which they sent my Pi, it was shipped on 12Feb.bissho wrote:What was your order number?
Thanks
You're luckyrdx565 wrote:Hi,
I received mine today order number 1010240909, ordered on the 29th of January and shipped yesterday 18th of Feb.
rdx565
Rurwin:rurwin wrote:Reading back in the thread:
1010238847 dispatched 12th February, from the last batch.
1010237446 dispatched 14th February, from the last batch.
1010239854 last order dispatched on Friday
1010240909 shipped Monday
1010240911 did not ship Monday
So, maybe, 1010240909-1010239854 = 1055 orders shipped on Monday.
And upto 1007 orders shipped on Friday.
That would only exhaust the stock if there were on average ten RaspPis in an order, and the batch was only 20,000 units. I would guess that there are at least a couple more days of shipping to go.
It is a very wild guess though, and a couple of large orders from people like Maplin could totally invalidate it.
Or look at it another way: They were shipping on 14th February. If they started shipping on the 11th, That would be 1 week between batches and 3000 orders in a batch. If all things are equal, and there's no chance of that, they'd get to around 10102419854 on this batch, and 1010244954 by next Wednesday.
Huge assumptions, and I have no more information than you do.
rurwin wrote:Reading back in the thread:
1010238847 dispatched 12th February, from the last batch.
1010237446 dispatched 14th February, from the last batch.
1010239854 last order dispatched on Friday
1010240909 shipped Monday
1010240911 did not ship Monday
So, maybe, 1010240909-1010239854 = 1055 orders shipped on Monday.
And upto 1007 orders shipped on Friday.
That would only exhaust the stock if there were on average ten RaspPis in an order, and the batch was only 20,000 units. I would guess that there are at least a couple more days of shipping to go.
It is a very wild guess though, and a couple of large orders from people like Maplin could totally invalidate it.
Or look at it another way: They were shipping on 14th February. If they started shipping on the 11th, That would be 1 week between batches and 3000 orders in a batch. If all things are equal, and there's no chance of that, they'd get to around 10102419854 on this batch, and 1010244954 by next Wednesday.
Huge assumptions, and I have no more information than you do.
I wondered if I had put too many disclaimers in that post. It appears I put too few.bissho wrote:Rurwin:
Would you please do me a favour and check on the status of my order: 1010237761
Thanks.
rurwin wrote:I wondered if I had put too many disclaimers in that post. It appears I put too few.bissho wrote:Rurwin:
Would you please do me a favour and check on the status of my order: 1010237761
Thanks.
I am not associated with RS, and my sole association with the Foundation is that I moderate the forum. I have no more information than anyone else here.
But on the basis of those order numbers, I'd say 1010237761 should have already shipped. It may be worth emailing RS etc. If I were you I would not continue to wait patiently.
The other order, 1010243807, is 3000 orders later than the latest order that this thread has mentioned as shipping. In this case, waiting patiently is probably the order of the day.