Pihkal
Posts: 52
Joined: Sun Sep 04, 2011 9:50 am

Farnell VS RS delivery times

Fri Jul 27, 2012 7:13 pm

Hi all,

i've order my pi 22 june,more then a month ago with RS,a friend ordered his pi 2 weeks ago with Farnell.
Yesterday he received a email stating they shipped his pi,I on the other hand still haven't heard anything from RS.
So now i'm wondering what's going on?

edit:

I've ordered the whole shabang (pi + case + psu + sdcard),but i've read on the forum the case is out of stock.
Can some one confirm this?

User avatar
Mr.Dave
Posts: 148
Joined: Sat Jun 30, 2012 6:59 pm

Re: Farnell VS RS delivery times

Fri Jul 27, 2012 7:18 pm

I ordered mine on 22nd June too from RS and just got my email about 20 minutes ago from parcelforce, coming from Express 24 delivery so should be tomorrow, F5 is your friend for now ;)

rwill19050
Posts: 5
Joined: Mon Apr 16, 2012 5:07 pm
Contact: Website

Re: Farnell VS RS delivery times

Fri Jul 27, 2012 7:24 pm

Ordered mine in May, still no sign.
Fed up with seeing later orders being delivered :(
RS really have made name for themselves over this.

User avatar
Mr.Dave
Posts: 148
Joined: Sat Jun 30, 2012 6:59 pm

Re: Farnell VS RS delivery times

Fri Jul 27, 2012 7:35 pm

rwill19050 wrote:Ordered mine in May, still no sign.
Fed up with seeing later orders being delivered :(
RS really have made name for themselves over this.

I wasn't expecting mine this early, I thought another couple weeks at least, probably more.

Initially they did say I think 11 weeks, so from May it could be any time in August really, maybe different warehouses for different areas have faster and slower turnarounds depending on number of orders

Pihkal
Posts: 52
Joined: Sun Sep 04, 2011 9:50 am

Re: Farnell VS RS delivery times

Fri Jul 27, 2012 8:24 pm

My confirmation mail from RS stated 10 weeks delivery time,only 5 weeks have past.
I just can't understand why delivery takes 10 weeks.
I'm starting to think RS means Really Slow.
I live in Belgium by the way,it isn't all that far from the UK...

User avatar
Cotard
Posts: 67
Joined: Wed Jul 25, 2012 4:26 pm

Re: Farnell VS RS delivery times

Fri Jul 27, 2012 9:16 pm

Mr.Dave wrote:I ordered mine on 22nd June too from RS and just got my email about 20 minutes ago from parcelforce, coming from Express 24 delivery so should be tomorrow, F5 is your friend for now ;)
Hi, can you tell us your order reference number? My number is 144xxx i hope that before september...

marinos
Posts: 20
Joined: Tue Jul 03, 2012 11:55 am

Re: Farnell VS RS delivery times

Fri Jul 27, 2012 10:19 pm

I ordered from both companies.
2 raspberries from farnell and one from RS.
pre-order on 1 March from both companies
I received the two raspberries from Farnell one month ago.
RS was making mistakes, was promising, blah blah, tomorrow, in a week etc
I filed a dispute on paypal, then I escalated to claim, they didn't even bother to reply to paypal.
I got a refund from paypal and RS is still promising they will despatch the item.
What an excellent company!!! They don't even know I got a refund so they don't have to send the raspberry.
RS was one of the worst experiences I had from purchasing online.

User avatar
Mr.Dave
Posts: 148
Joined: Sat Jun 30, 2012 6:59 pm

Re: Farnell VS RS delivery times

Fri Jul 27, 2012 11:26 pm

Cotard wrote:
Mr.Dave wrote:I ordered mine on 22nd June too from RS and just got my email about 20 minutes ago from parcelforce, coming from Express 24 delivery so should be tomorrow, F5 is your friend for now ;)
Hi, can you tell us your order reference number? My number is 144xxx i hope that before september...
95xxx

Pihkal
Posts: 52
Joined: Sun Sep 04, 2011 9:50 am

Re: Farnell VS RS delivery times

Sat Jul 28, 2012 6:06 am

@Mr. Dave: mine is 94xxx but still nothing.
Is there a way to contact RS?

jon wise
Posts: 46
Joined: Thu May 31, 2012 8:21 pm

Re: Farnell VS RS delivery times

Sat Jul 28, 2012 10:51 am

My second Pi arrived this morning 9 days after ordering from Farnell.

User avatar
Cotard
Posts: 67
Joined: Wed Jul 25, 2012 4:26 pm

Re: Farnell VS RS delivery times

Sat Jul 28, 2012 11:17 am

jon wise wrote:My second Pi arrived this morning 9 days after ordering from Farnell.
It could be useful to know you order number. Thanks.

PaulCheffus
Posts: 381
Joined: Tue May 29, 2012 2:51 pm
Location: Lincolnshire UK

Re: Farnell VS RS delivery times

Sat Jul 28, 2012 4:25 pm

Pihkal wrote:@Mr. Dave: mine is 94xxx but still nothing.
Is there a way to contact RS?
Hi

Did you order a case with it as they are not due to arrive according to another thread until 9th August and they won't ship until your whole order is in stock.

Cheers

Paul
Procrastination - The Thief of Time.

User avatar
Mr.Dave
Posts: 148
Joined: Sat Jun 30, 2012 6:59 pm

Re: Farnell VS RS delivery times

Sat Jul 28, 2012 5:29 pm

Pihkal wrote:@Mr. Dave: mine is 94xxx but still nothing.
Is there a way to contact RS?

raspberrypi@rswww.com.

Please quote your full name, email address, activation code and order reference in this email to enable us to answer your query quickly. Please ensure you have read all of our FAQ’s prior to submitting this email

georgekok97
Posts: 37
Joined: Thu Jul 26, 2012 11:11 am

Re: Farnell VS RS delivery times

Sat Jul 28, 2012 9:03 pm

i ordered two from RS at 17th of july with ref number 101xxxxxxx .....
when will i get my raspis ///?????
the e-mail said <<Standard Delivery (Despatch expected within 11 week(s))>>

markflip
Posts: 3
Joined: Fri Mar 16, 2012 3:54 pm

Re: Farnell VS RS delivery times

Sat Jul 28, 2012 9:32 pm

I ordered 2 raspi's, one from each company. RS were the first to email me saying I could confirm the order, which I did on 22nd June (and they took my payment for the pi and 2 cases). The next day Farnell completed my order with them and a few days later I had received the Pi from Farnell. To date though, there's no sign of my order from RS.... The order email did say dispatch expected within 10 weeks, but I don't like the way they've taken the money for something they clearly don't have to supply me with :evil:

On the plus side I'm very pleased with the one I have had a play with (and is now my home fileserver) and looking forward to deploying the second one when it gets here :D

{edit} my order number is 96xxx for info

CornishDave
Posts: 3
Joined: Sat Jul 28, 2012 6:54 pm

Re: Farnell VS RS delivery times

Sat Jul 28, 2012 9:39 pm

RS seem to be messing up big time!!!

Ordered Mine from Farnell ( on a quoted 5 week delivery ) it arrived in 2

RS quoted 11 weeks one day and 19 weeks the next ( at 4000 a day being produced thats a big backlog)

I can only assume big orders from the education sector!!!

Stick to Farnell at least they are delivering orders

Pihkal
Posts: 52
Joined: Sun Sep 04, 2011 9:50 am

Re: Farnell VS RS delivery times

Sun Jul 29, 2012 2:39 am

@Mr Dave: thanks for the info,at this moment i'm not going to bother them since they still have 5 weeks before the delivery date expires.
I'll just wait and hope for the best.

@Paul: Yes,i've ordered a case (black,type B) + power supply + sdcard (with OS installed) and obviously a raspberry pi (type B).

Don't know if it's relevant but i've paid using paypal,a few minutes after i've placed the order.

Lauren_SA
Posts: 2
Joined: Sun Jul 29, 2012 11:32 am

Re: Farnell VS RS delivery times

Sun Jul 29, 2012 11:34 am

Hi, I'm from South Africa and I was wondering if anyone had information on RS vs Farnell in this area of the world.
Thanks.

Pihkal
Posts: 52
Joined: Sun Sep 04, 2011 9:50 am

Re: Farnell VS RS delivery times

Tue Jul 31, 2012 6:05 am

Small update: my friend got his Pi in the mail today,so in total he waited around 3 weeks from order to delivery,keep in mind this was with Farnell.
I on the other hand still haven't heard anything from RS.

As for South Africa,i honestly don't know but if i were you i'd bet on Farnell.

jnd
Posts: 11
Joined: Thu Aug 02, 2012 12:32 am

Re: Farnell VS RS delivery times

Thu Aug 02, 2012 9:16 am

I got mine yesterday, order number was 103xxx even though I re-registered few days after launch (the first time it didn't work, RS didn't send confirmation) so it took only 5 months...

Just for comparison if you want to buy new Raspberry today.
RS website: Despatch expected in 17 week(s).
Farnell: Expected delivery within 3 weeks!

And reports filling this forum that Farnell sends them right away now. Quite a difference, huh?

Pihkal
Posts: 52
Joined: Sun Sep 04, 2011 9:50 am

Re: Farnell VS RS delivery times

Thu Aug 02, 2012 1:29 pm

Did you order a case or psu with your pi or just the pi?

jnd
Posts: 11
Joined: Thu Aug 02, 2012 12:32 am

Re: Farnell VS RS delivery times

Thu Aug 02, 2012 1:49 pm

Pihkal wrote:Did you order a case or psu with your pi or just the pi?
Yeah, I ordered Pi with just the EU power adapter.

tangerine_sedge
Posts: 4
Joined: Thu Mar 08, 2012 10:49 am

Re: Farnell VS RS delivery times

Fri Aug 03, 2012 2:07 pm

I've given up with RS (ordered over 4 weeks ago and not a single update status), so cancelled my order and gone with Farnell. It's interesting that RS charged my Credit Card as soon as the order was placed, but is quoting 14 days to return my money - nice little earner for RS.

harri
Posts: 1
Joined: Fri Aug 03, 2012 5:35 pm

Re: Farnell VS RS delivery times

Fri Aug 03, 2012 5:42 pm

I have to say I am total pee'd off with RS, I placed my order with them on 21st june after being on their waiting list since march and have heard nothing since.

Last sunday I decided to order one from Element 14 (Farnell), they confirmed the order straight away then the next day confirmed dispatch with an eta of 2 days, 2 days later it arrives as promised.

I have now cancelled my order with RS and been told it will take 14 days, bearing in mind they have had my money for the PI and all accessorys (nearly £50) since june, I trust they are going to pay intrest to all the people who have had to cancel their orders due to completely unreasonable waiting times!

I have just noticed on RS's website that they are now quoting estimated delivery date on new orders of 3rd December!

What is wrong with RS!

User avatar
pluggy
Posts: 3636
Joined: Thu May 31, 2012 3:52 pm
Location: Barnoldswick, Lancashire,UK
Contact: Website

Re: Farnell VS RS delivery times

Fri Aug 03, 2012 6:06 pm

tangerine_sedge wrote:I've given up with RS (ordered over 4 weeks ago and not a single update status), so cancelled my order and gone with Farnell. It's interesting that RS charged my Credit Card as soon as the order was placed, but is quoting 14 days to return my money - nice little earner for RS.
Hmmmm, things are changing around here, 2 weeks back I got a thread removed and a warning for complaining about RS with their instant charging policy and long delivery times. Maybe it had been left, a load of people wouldn't be funding RS's dodgy business dealings through ignorance...
Don't judge Linux by the Pi.......
I must not tread on too many sacred cows......

Return to “General discussion”

Who is online

Users browsing this forum: No registered users and 35 guests