browncoat
Posts: 1
Joined: Fri Dec 18, 2015 1:46 pm

Screen slid down

Fri Dec 18, 2015 1:54 pm

I have had the official display in use for a few weeks, standing upright on one of the shorter sides.
Not it seems to have slid down a few millimeters that way.

I've attached a picture of it.

Not only is part of the display now no longer visible, the touchscreen is no longer calibrated right.

Can I do anything about this? Is it covered under warranty?
Attachments
IMG_20151218_141603702.jpg
Picture of display
IMG_20151218_141603702.jpg (61.59 KiB) Viewed 974 times

klricks
Posts: 7236
Joined: Sat Jan 12, 2013 3:01 am
Location: Grants Pass, OR, USA
Contact: Website

Re: Screen slid down

Fri Dec 18, 2015 3:33 pm

This is known issue: viewtopic.php?f=108&t=121898
Unless specified otherwise my response is based on the latest and fully updated RPiOS Buster w/ Desktop OS.

User avatar
Mettauk
Posts: 238
Joined: Mon Dec 10, 2012 12:40 pm
Location: Zarg

Re: Screen slid down

Tue Dec 22, 2015 2:24 pm

browncoat wrote:I have had the official display in use for a few weeks, standing upright on one of the shorter sides.
Not it seems to have slid down a few millimeters that way.

I've attached a picture of it.

Not only is part of the display now no longer visible, the touchscreen is no longer calibrated right.

Can I do anything about this? Is it covered under warranty?
This seems to be a known common fault. Warranty is at least 12 months or 2 years under EU legislation (which UK is part of) so it depends where you are and where you got it from.
As humans we have been the same for a very very long time, technology changes how we do... not who we are as people.

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