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bensimmo
Posts: 3112
Joined: Sun Dec 28, 2014 3:02 pm
Location: East Yorkshire

SenseHAT warranty (Swag Store)

Sun Mar 04, 2018 10:41 am

One of our school SenseHAT LED [0,0] has lost it's Blue emitter. The Red and Green parts are fine, as are all other LED's.

It was bought direct from the Swag store, way back when there was one selling sensehats. The buy link sends you to the other shops now.

Just asking what your warranty period for these is as I obviously cannot find it any more. (I'm working on minimum standard EU 2 years so far)
Going to see if I can find the school purchase paper trail when back at work to check the date it was bought.

Thanks in advance.

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
Posts: 20250
Joined: Sat Jul 30, 2011 7:41 pm

Re: SenseHAT warranty (Swag Store)

Sun Mar 04, 2018 11:13 am

Email [email protected] and someone will look in to it.
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
Please direct all questions to the forum, I do not do support via PM.

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bensimmo
Posts: 3112
Joined: Sun Dec 28, 2014 3:02 pm
Location: East Yorkshire

Re: SenseHAT warranty (Swag Store)

Sun Mar 04, 2018 11:39 am

Thanks, I'll grab the dates we bought them and get onto it on Monday hopefully.

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