Go to advanced search

by cjthebrave
Wed Oct 03, 2012 6:26 pm
Forum: General discussion
Topic: Latest Order and Shipping update from RS & Allied
Replies: 209
Views: 51419

Re: Latest Order and Shipping update from RS & Allied

That response has been used multiple times with the order batch changed to fit the order you happen to be in. So they can't even follow their own published process about what should happen when they process an order? Poor excuse. Both valid points !! I can confirm that my Pi was eventually dispatch...
by cjthebrave
Mon Oct 01, 2012 6:35 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

So we're into the delivery week revised by RS, I remain skeptical as to whether it will turn up but will give it a chance. I'm curious, have they successfully delivered what they said they would after the timetable changes for anyone else or are they behind again? Hi Dumbfouded , yeah RS did meet t...
by cjthebrave
Sun Sep 30, 2012 12:22 am
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

Hurrah !!! :D Finally, exactly 101 days after I placed an order and 101 days after funds were withdrawn from my account, I received my RPi. Not a whisper from RS again, who were supposed to have advised me of shipping etc. But then I've become used to that from them . . . What does grieve me a littl...
by cjthebrave
Sat Sep 29, 2012 12:20 am
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

Aaaaarrrggghhhhhh !!!! Parcelforce delivered. . . . . after I'd waited 16 weeks for my moneysworth . . . . .but . . . . We were out !!! Got home to receive a note saying RPi was at Local Post Office - but I was too late, it was shut. Another day to wait now :roll: Of course, had RS honoured the orig...
by cjthebrave
Thu Sep 27, 2012 8:44 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

WAIT UP !!! WHAT'S THIS ?? Just received e-mail (21:37) :- "You have a shipment being sent from RS COMPONENTS LTD that is due to be despatched on 27/09/2012 using our Express 24 service" Now I accept that there is only just over 2hrs of the 27th left here in UK, but you never know. . . . . . The par...
by cjthebrave
Thu Sep 27, 2012 5:53 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

My RS RasPi is finally being dispatched! Yay (Order #85xxx) Errrrrrrm - so what exactly happened to my order 83 nnn ???? :evil: But then they coudn't count the first time - why should I be surprised. RS - however many sarcastic or cynical connotations we could come up with for their initials, proba...
by cjthebrave
Wed Sep 26, 2012 8:51 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

I believe an email to ian.[email protected].com would do the trick. I love your style wiggis , if thats the right address I can't wait to see how long it takes the sneaky RS crew to request it's removal. Get it in your address books quick for when they do :D Watched the "do the right thing" v...
by cjthebrave
Wed Sep 26, 2012 8:13 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

Come on RS do what you said you would do and I will come back on here and apologise profusely. Please dont hold your breath dumbfounded it just aint worth it :D I think we all appreciate the frustration here, and clearly shouting at RS normally fails to get any response - I wonder if the organisati...
by cjthebrave
Wed Sep 26, 2012 6:46 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

I think most of us accept your point that this is not a foundation issue . . . . . . . . . . . . . . . Well said, and heartily seconded wiggis. The whole problem here is the way in which RS have failed to communicate with what they must laughingly call 'customers'. I for one wouldn't be in a job if...
by cjthebrave
Wed Sep 26, 2012 10:32 am
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

Oh yeah - and look here :-

Maplin e-mail me today !!

"Raspberry Pi Has Arrived - Our Exclusive Starter Kit is Now Available!"

Taking orders online as we speak (albeit 'at a price')

Salt / Wound . . . . . .

RS - Get a grip !!!
by cjthebrave
Tue Sep 25, 2012 9:47 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

No information until 28 August (your order has been delayed to 30 September, maybe later) Order number 833## Interesting, as my order was (IS :evil: ) 834xx, and I received the following in August :- "................ However we assure you that this error will be rectified as soon as we receive our...
by cjthebrave
Tue Sep 25, 2012 6:33 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

Unsolicited e-mail from MicroDirect today . . . . . . . "Raspberry Pi Starter Bundles Now in Stock!" Contact from RS . . . . . . . . who have been sitting on £40 + for 4 months having cocked up my order having failed to let me know and failed to apologise for their failings - without repeated email...
by cjthebrave
Tue Sep 25, 2012 6:52 am
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

sdjf wrote:
This week has 4 business days to go, do not give up yet.
Hehe - after 15 weeks another couple of days won't hurt, but I "expect" to hear something from RS otherwise I will be persuing some other route.
by cjthebrave
Mon Sep 24, 2012 10:27 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

So . . . . . . the 24th came and went . . .
No indication from RS yet that the missed orders will start to ship this week.
"The tumbleweed continues its weary passage"
by cjthebrave
Fri Sep 14, 2012 6:38 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

Well mines 83xxx and the above post is what I was told.

Who knows ?? :(
by cjthebrave
Wed Sep 12, 2012 8:32 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

Excuse me for a little off, but since my RPi will be delivered in I hope October (who knows these days what else can happen), will RS send me rev2 RPi or first one? Does anyone have this info? Thanks I would also like to know this. Thanks! In response to the above questions (which I don't think hav...
by cjthebrave
Sat Sep 08, 2012 10:12 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

What has happened with the Pi appears to be a convergence of acts and effects--a "perfect storm", as it were I concur with the sentiment regarding RS's other business, however 'Perfect Storm' or not, the company cannot be excused for it's total lack of customer focus and service, that is something ...
by cjthebrave
Thu Sep 06, 2012 8:47 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

Yeah, I suspect with the correct expertise it could be shown that RS are in breach of "The Consumer Protection from Unfair Trading Regulations 2008" and their handling of what essentially has been a supply issue has been nothing short of shambolic. Shame, as from my experience, they excel at their c...
by cjthebrave
Thu Sep 06, 2012 8:16 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

"Apologies for your frustrations with the despatches of your Raspberry Pi order. We encountered a problem at the depot during the dispatch of order numbers 95000 to 100000 . Unfortunately your order was included in this ........... Interesting . . . . . . I received the following e-mail :- "We enco...
by cjthebrave
Thu Sep 06, 2012 5:20 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

asb wrote:Upon request from RS, I've removed an RS employee's email address from some of these posts. It won't work as a shortcut.
Haha - so now they're not happy with simply burying heads in the sand!!
Oh dear, oh dear, oh dear.
I fear I've placed my last order with RS !!
by cjthebrave
Tue Sep 04, 2012 10:16 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

good news / bad news Good: I received a reply to my order query 81xxx. It was a polite apology about the order status. It even had my order number included. Bad: They mention a problem with a group of orders in the 80k range that will delay fulfillment until the end of September. Yeah, I too have h...
by cjthebrave
Mon Sep 03, 2012 3:42 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

RS want you to wait 14 WORKING days for a PayPal refund !!! OMG !! :shock: How dare they?? After all the weeks they've been sitting on peoples money already when they have no idea of timescales or at least exhibit no confidence in their ability to deliver the goods in a "reasonable" time. PayPal ca...
by cjthebrave
Mon Sep 03, 2012 2:32 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

My order number is 91xxx its for a Pi and clear case. RS emailed me last week to inform me that my order was processing and that it should be dispatched by the end of (last) week. However nothing has happened as per usual. Seriously sick of this now. Yup cspiby me too, same order as yours but plus ...
by cjthebrave
Fri Aug 31, 2012 3:25 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

I trust RS is better than this I'm sure they are Kaspaas, a much bigger company and long serving too. I have had many dealings with them over a great number of years - until now all of these dealings have been at very least 'satisfactory' and usually better. RS may (if the above is true) may be ben...
by cjthebrave
Fri Aug 31, 2012 3:22 pm
Forum: General discussion
Topic: Order and Shipping update from RS & Allied
Replies: 775
Views: 149580

Re: Order and Shipping update from RS & Allied

We did encourage them to get someone to come here to answer your questions. Well since they seem unable (or unwilling) to answer e-mails to individuals, making a public statement would clearly, as expected, be out of the question ! CJ http://www.raspberrypi.org/phpBB3/viewtopic.php?f=23&t=15879 Fai...

Go to advanced search