Thanks for the reply but that doesn't work. I have tried a few devices with a usb cable but still no luck. The phone doesn't come up when it's in mtp mode and when i set the phone to camera mode well it doesn't mount properly. Any more advice?

I am trying to get pictures and videos on to my pi from my phone and I can't get my phone to mount at all. I am no good at using the terminal I've tried to mount it as camera but still no good. Any help? I am very very new to this stuff and any help would be grateful. Thanks in advance!