Some of you may be wondering where your stickers have got to. After we ran out of the initial batch last week, we placed an order with our suppliers for a much larger batch, with a projected delivery date of this Wednesday. For reasons beyond our control, this has now slipped to this coming Monday.
As a result, some people have now been waiting a week for us to fulfil their order, including a minority who ordered before we changed the product status from “in stock” to “pre-order”. We want your goodwill much more than your money, so if you’re one of these people and would like us to cancel your order, please contact us at firstname.lastname@example.org and we’ll get right on it. Otherwise, we expect to fulfil all outstanding orders on Monday.
And yes, this is exactly the sort of thing we don’t want to happen when we launch the device.