RPi Issues with USB Hub and external USB Harddrive


5 posts
by lsallen1000 » Mon Jun 25, 2012 11:24 am
Hi,
Can anyone help me out I seam to be experiencing problems with using an external USB Trust brand Hub it is 10 port externally powered from its own power adapter at 5v 2amps DC. The R Pi boots nicely without the Hub, but with the hub it spews out the messages about kevent of which for easy viewing I have copied dmesg log file to pastebin and this can be viewed at http://pastebin.com/Ywx8jCsZ, getting the Hub working is main priority as the external hard drive can wait.

R Pi set up is as follows:

Power Adapter: RS Components Item no. 7263053 with Euro plug using UK shaving adapter to convert it to UK plug (1.2 Amps rating on RS adapter)

Usb ports:
0 (bottom port): Trust USB Nexxo Keyboard with built in touchpad
1 (top port): Trust 10 USB 2.0A Hub - http://trust.com/16132 this is the one

Networking:
Ethernet cable to router

OS: Debian Wheezy Beta Auto login with sound enabled and auto loading of xfce

If you need me to run terminal commands just ask and type them exactly as need, im not a linux noobie but not guru yet either lol.

Thank you in advance.
Lee Allen
Posts: 2
Joined: Wed May 30, 2012 9:41 am
by finn » Sun Jul 01, 2012 4:01 pm
Hi,

I too have problems with getting a Trust 10 Port USB 2.0 Hub to work.

OS: Debian "Squeee" - debian6-19-04-2012 - downloaded from this website.

When you plug in the USB Hub, you get the device connect messages in /var/log/messages.
It appears to conflict with the onboard ethernet port, after you get the device connect messages, the ethernet driver starts reporting "Failed to read/write register index 0x00000114". These mesages stop when you remove the hub.

When you remove the hub, you get a flurry of debug messages and then the USB disconnect messages.

This is a shame as I purchased the Trust USB hub specifically for the Raspberry Pi! I also purchased a Realtek WiFi dongle that also doesn't work (but thats another story). Steep learning curve :P

Can anyone shed any light?

Cheers,
Finn

Code: Select all
***** USB Connect Messages *****
Apr 17 16:40:23 raspberrypi kernel: usb 1-1.2: new high speed USB device number 5 using dwc_otg
Apr 17 16:40:23 raspberrypi kernel: usb 1-1.2: New USB device found, idVendor=05e3, idProduct=0608
Apr 17 16:40:23 raspberrypi kernel: usb 1-1.2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
Apr 17 16:40:23 raspberrypi kernel: usb 1-1.2: Product: USB2.0 Hub
Apr 17 16:40:23 raspberrypi kernel: hub 1-1.2:1.0: USB hub found
Apr 17 16:40:23 raspberrypi kernel: hub 1-1.2:1.0: 4 ports detected
Apr 17 16:40:23 raspberrypi kernel: usb 1-1.2.3: new high speed USB device number 6 using dwc_otg
Apr 17 16:40:23 raspberrypi kernel: usb 1-1.2.3: New USB device found, idVendor=05e3, idProduct=0608
Apr 17 16:40:23 raspberrypi kernel: usb 1-1.2.3: New USB device strings: Mfr=0, Product=1, SerialNumber=0
Apr 17 16:40:23 raspberrypi kernel: usb 1-1.2.3: Product: USB2.0 Hub
Apr 17 16:40:23 raspberrypi kernel: hub 1-1.2.3:1.0: USB hub found
Apr 17 16:40:23 raspberrypi kernel: hub 1-1.2.3:1.0: 4 ports detected
Apr 17 16:40:23 raspberrypi kernel: usb 1-1.2.4: new high speed USB device number 7 using dwc_otg
Apr 17 16:40:23 raspberrypi kernel: usb 1-1.2.4: New USB device found, idVendor=05e3, idProduct=0608
Apr 17 16:40:23 raspberrypi kernel: usb 1-1.2.4: New USB device strings: Mfr=0, Product=1, SerialNumber=0
Apr 17 16:40:23 raspberrypi kernel: usb 1-1.2.4: Product: USB2.0 Hub
Apr 17 16:40:23 raspberrypi kernel: hub 1-1.2.4:1.0: USB hub found
Apr 17 16:40:23 raspberrypi kernel: hub 1-1.2.4:1.0: 4 ports detected

***** START Ethernet Errors *****
Apr 17 16:40:29 raspberrypi kernel: smsc95xx 1-1.1:1.0: eth0: Failed to read register index 0x00000114
Apr 17 16:40:34 raspberrypi kernel: smsc95xx 1-1.1:1.0: eth0: Failed to write register index 0x00000114
Apr 17 16:40:39 raspberrypi kernel: smsc95xx 1-1.1:1.0: eth0: Failed to read register index 0x00000114
Apr 17 16:40:44 raspberrypi kernel: smsc95xx 1-1.1:1.0: eth0: Failed to read register index 0x00000118
Apr 17 16:40:49 raspberrypi kernel: smsc95xx 1-1.1:1.0: eth0: Failed to read register index 0x00000114
Apr 17 16:40:54 raspberrypi kernel: smsc95xx 1-1.1:1.0: eth0: Failed to write register index 0x00000114
Apr 17 16:40:59 raspberrypi kernel: smsc95xx 1-1.1:1.0: eth0: Failed to read register index 0x00000114
Apr 17 16:41:04 raspberrypi kernel: smsc95xx 1-1.1:1.0: eth0: Failed to read register index 0x00000118
Apr 17 16:41:10 raspberrypi kernel: smsc95xx 1-1.1:1.0: eth0: Failed to read register index 0x00000114
Apr 17 16:41:15 raspberrypi kernel: smsc95xx 1-1.1:1.0: eth0: Failed to write register index 0x00000114

***** MESSAGE REPEATED 60 TIMES *****
Apr 17 16:41:16 raspberrypi kernel: DEBUG:handle_hc_chhltd_intr_dma:: XactErr without NYET/NAK/ACK
Apr 17 16:41:16 raspberrypi kernel:
***** END MESSAGE REPEATED 60 TIMES *****

***** USB Disconenct Messages *****
Apr 17 16:41:16 raspberrypi kernel: usb 1-1.2.3: USB disconnect, device number 6
Apr 17 16:41:16 raspberrypi kernel: usb 1-1.2.4: USB disconnect, device number 7
Apr 17 16:41:16 raspberrypi kernel: usb 1-1.2: USB disconnect, device number 5
Posts: 1
Joined: Sun Jul 01, 2012 3:36 pm
by nickorossa » Thu Jul 12, 2012 5:48 pm
Hi

Were either of you able to get the trust hubs working?

I'm having issues with the one I have too.

N.
Posts: 52
Joined: Wed Mar 14, 2012 12:42 pm
Location: Swindon, UK, Planet Earth.
by lsallen1000 » Thu Jul 12, 2012 7:00 pm
Hi Nick,

sorry to say it looks like they duds for RPi but seams okay on my laptops (new and old all with Linux installed). So I am looking into getting a working hub that is listed as compatible on the eLinux wiki site.
http://elinux.org/RPi_VerifiedPeripherals then look for Working USB Hubs under powered usb hubs
hope that this is helpful

Regards,
Lee
Posts: 2
Joined: Wed May 30, 2012 9:41 am
by mr_jrt » Mon Nov 12, 2012 9:34 pm
I have one of these hubs and it plays havoc with both my XP install (knocks other mobo ports down to 1.1 speed and causes devices to malfunction) as well as the BIOS's USB support (the boot hangs occasionally, especially when resuming from hibernation) - let alone my poor Pi's support. I guess they're just shoddy hubs, which is annoying given a paid more so I could get a nice 10-port one.
Posts: 6
Joined: Mon Nov 12, 2012 9:30 pm