Tag: delivery

Another RS update

This just arrived in my inbox from Jo: I hope you find it helpful! I’ll be asking the RS Raspberry Pi team to swing by the comments section later if you’ve got any questions for them.

Thanks to all those of you who have posted comments – positive and negative – since our last update. We recognise that many of you are still wondering where you are in our queue and when you will be able to purchase your Raspberry Pi.

While this won’t resolve all of your questions we hope this update will give you a clearer picture of what is happening right now.

A secure delivery schedule is in place for the next 75,000 Raspberry Pi boards, which will take us through May and June.  Next week we will be opening up our online Raspberry Pi store and inviting the next customers in our queue to place their orders.

To give you some idea of what this means, by 5pm GMT on the day that Raspberry Pi launched, 29th February, we had received around 75,000 registrations. We expect to invite all of these people to place their order over the course of the next 7 to 10 days.

We’re preparing further communications that will give more detail on our queue and what this means for people who registered post 29th Feb, which we’ll share shortly. In the meantime, we’ve also updated our FAQs and will continue to post updates on a regular basis.

Best wishes

Jo & all the RS Raspberry Pi Team

Update from RS Components

I’m just off the plane, and back in Blighty. (It is about 20° C colder than it was in California, and I am not happy.) This was waiting in my inbox when I opened my email, and I suspect you’ll want to share it. The good folks from RS will be answering your questions in the comments below, so please dive in!

Order Update from RS

This week there’s more good news on availability of Raspberry Pi’s from RS and Allied Electronics.  Our next shipment of 4,000 boards is on route to us, and we’ll be shipping them out direct to customers as soon as they arrive in our warehouse. This means we have been able to invite the next 4,000 people in our queue into the Raspberry Pi online store to place their orders.

We know that still leaves many of you in the queue wanting to know when you can place your order for a Raspberry Pi.  Happily we’re making good progress with volume production quantities, and that will allow us to invite the next 75,000 people in the queue to place their order over the next few weeks so we can deliver your Pi’s during June and into July.

We will be keeping our promise to invite people to order in line with when you first registered with us, so no-one will lose their place in the queue as we move into volume production. We will also continue to invite people to order only when we know we will be receiving deliveries so that we give you a guaranteed delivery date and fulfil your order. There will be more news on this next week, so please bear with us while we finalise these arrangements.

For those not in the first 75,000 we will continue to keep you updated and will invite you to order as soon as we possibly can.

In the meantime keep up-to-date with the latest information regarding Raspberry Pi on http://www.designspark.com/theme/raspberrypi. Find out what happened when some initial Raspberry Pi users met-up to discuss using the board as an open-source tool.  Read the latest blog from one of our DesignSpark members, an ICT tutor who has just received his Raspberry Pi. Or find out about how your board can be used as a media centre.

Thank you for your continued patience and interest in Raspberry Pi

Jo and all the RS Raspberry Pi Team

 

Another element14/Premier Farnell/Newark update

As you may have seen on our forums and elsewhere on the web, element14 customers have been getting delivery date emails today. Jenny has sent us this, to let you know what’s going on if your email hasn’t dropped into your inbox yet:

Delivery update from element14

We’re excited to report  that our next shipment of 4,000 Raspberry Pi’s has now left  our manufacturers in Asia and will be on their way to customers next week! We have a further 12,000 due to  arrive with us by the third week of May and regular volume shipments thereafter .

By early next week all 110,000 customers who have ordered with element14, wherever they are in the world, will receive a confirmed delivery date ( which, as previously communicated, will be no later than the end of June for those who ordered before April 18th) .

Also, over the next 5 days, we will invite the 70,000  hopeful customers  who have already registered their interest in the Raspberry Pi to place their orders, with delivery expected in July/August, dependent on the place of that order in the queue.

New registrations of interest received from today will now need to wait a little longer for their confirmation until we have updated production and delivery information from our manufacturers. This is to avoid confusion and ensure that we are able to give new customers accurate delivery information when they place their orders. 

Thank you again for your patience – with volume manufacture now well underway we hope that we will shortly be able to lift the “one per customer” order limitation on new orders also and will communicate as soon as we are able to do so.

Keep updated with the latest developments here at Raspberry Pi or via the element14 community at http://www.element14.com/community/groups/raspberry-pi

Best wishes

Jenny and the element14 team

Deliveries have started!

It’s been a hell of a 24 hours. We’ve been driving up and down the country meeting the people packaging and sending out the Raspberry Pis, doing masterclasses with kids, meeting and eating with our very excellent graphic designer Paul Beech (more meetings should involve bread and dripping, we think) and doing yet more filming with the BBC. We’re not sure when/if it’s being broadcast – we think we may have been bumped by a very photogenic story about a rapidly deflating hot-air balloon and some overhead power cables – but we did get some great pictures from the session with the children. I sincerely don’t know how you teachers do it. I found myself wanting to go and hide behind the whiteboard to do some heavy breathing halfway through the lesson just to get a respite from all the (very smart) questions we were being asked.

Eben shows the kids how to modify a game of Snake. We ended up with the guy sitting to Eben's right (our left) producing a lovely replica of The Matrix's falling green letters (he subsequently made his Dad late for an appointment - sorry, Dad). Some others introduced score counters, the boy Eben's with in the picture learned how to give the game a finish line - and a good time was had by all.

A few people have got their Raspberry Pis today, and more should be arriving on doorsteps on Monday. Serial production has begun, so the backlog should be cleared sooner than some of you were hoping, and we hope that this means that some time over the next week or so element14 and RS will be able to give you firmer delivery estimates than we’ve been able to generate so far.

And finally: how’s your Japanese? Mine’s non-existent, but I still think this is my favourite piece of TV coverage yet.

http://www.youtube.com/watch?v=ETYnmFr5o_s